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Activity report 2019

  • Highlights 2019
    • Key figures
    • Editorial
  • Satisfied customers
    • 2019 Barometer
    • Ridership
    • Kilometres travelled
    • Capacity
    • A multi-faceted offer
      • Rising passenger numbers
      • STIB pulls on the yellow jersey
      • New GO vending machines
      • GO machines are popular
      • The Key Campaign
      • STIB trials contactless payment
      • SAM-e, electric and autonomous shuttle
      • Shuttles on demand
      • STIB info, star of the networks
      • The Smart Mobility Planner
      • MaaS - Mobility as a Service
      • Support during works
      • The tram celebrates its 150th anniversary
      • STIB celebrates "The last Pharaoh"
      • STIB in the colours of the rainbow
      • Yser station opens in KANAL
    • Network security
      • Enhanced human presence
      • Ticket validation at exits
      • The magic 'beep': validate and win!
      • Global risk management
      • Everyone concerned by safety
      • Against gender-based harassment
  • A high-performing company
    • Financial resources
      • Revenue
      • Expenditure
    • Investments
      • Developing infrastructures
      • The Bus Masterplan is taking shape
      • Two new milestones in the Bus Plan
      • Informing passengers on the ground
      • The extension of tram 9 under construction
      • Something new for metro line 3
      • The East-West axis is modernised
      • Network maintenance
      • Track replacement
      • More fluid public transport
      • More and cleaner buses
      • 90 trams "New Generation"
      • 43 M7 metro trains under construction
      • New depots are opening
      • Grouping together the STIB dispatching centres
      • Station renovations
      • Règles d’Or for STIB
      • The commercial offering in stations
    • The service quality
      • 100% of services certified
  • Proud, committed employees
    • Human resources
      • Workforce
      • Increasing numbers of women
      • More than 900 positions to be filled in 2020
      • Socio-professional integration
      • Top Employer for the 5th year
      • Training employees
      • Diversity
      • Initiatives rewarded
      • Ensuring well-being at work
      • The new look of the staff
  • Social and societal responsibility
    • Economic commitment
      • Participating in investments
      • Efficiency and productivity gains
    • Environmental commitment
      • Increasingly clean vehicles
      • A greener business
      • Installation of solar panels
      • Energy performance
    • Societal engagement
      • Responding to social challenges
      • From awareness to prevention
      • Fostering the emancipation of young people
      • Positive reappropriation of spaces
      • Alongside the most vulnerable
      • Network accessibility
      • AccessiTram
  • STIB in brief
    • Management bodies
    • Company structure
    • STIB's values
  • Statistics

Topics

  • Highlights
  • Customers
  • Company
  • Collaborators
  • Responsibilities
  • Briefly
  • Statistics

STIB in brief

The Brussels Public Transport Company (STIB, Société des Transports Intercommunaux de Bruxelles) is a company governed by public law and linked to the Brussels-Capital Region by a management contract which establishes the respective duties and commitments of each party, every 5 years. Signed in 2019, the new contract covers the period 2019-2023.The company is administered and managed by the Board of Directors, the Management Committee and the Chief Executive Officer.

Management bodies

Board of Directors

The Board of Directors is responsible for adopting the company's budget, agreeing the annual accounts, concluding the management contract with the Region's government and controlling its proper implementation, and approving the collective labour agreements negotiated by the Chief Executive Officer.The Board of Directors also concludes agreements with the public authorities and contracts and agreements committing STIB for sums greater than € 2,479,000 and deals with issues not assigned to another body.

Chief Executive Officer

The Chief Executive Officer is responsible for the company's day-to-day management.To that end, he implements the decisions taken by the Board of Directors and the Management Committee, he places orders and concludes contracts which commit the company for sums not exceeding € 743,680. He receives any sums owed to the company, negotiates collective labour agreements with staff representatives, etc.

Management Committee

The Management Committee exercises senior executive powers over the company's management.It submits the operating budget to the Board of Directors and ensures its implementation. It adopts the monthly accounts, authorises borrowing and lines of credit, signs contracts which commit STIB for sums greater than € 743,680 and less than € 2,479,000, offers and accepts rental leases, decides on the acquisition or disposal of property, authorises legal action, etc.

Links Members of the Board of Directors (PDF file) Members of the Management Committee (PDF file)

Company structure

STIB's values

STIB has defined 5 values which its employees are invited to make part of their daily professional practice:

- Responsibility
- Care
- Simplicity and diligence
- Commitment and pride
- Togetherness

  • Highlights
    • Key figures
    • Editorial
  • Customers
    • 2019 Barometer
    • Ridership
    • Kilometres travelled
    • Capacity
    • A multi-faceted offer
    • Network security
  • Company
    • Financial resources
    • Investments
    • The service quality
  • Collaborators
    • Human resources
  • Responsibilities
    • Economic commitment
    • Environmental commitment
    • Societal engagement
  • Briefly
    • Management bodies
    • Company structure
    • STIB's values
  • Statistics
  • Financial report

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